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Clinical guidelines: an overview for primary care
International guidelines on urinary incontinence in women largely agree: a detailed history and simple tests first, conservative treatment as first line, and invasive options after specialist assessment. Below are the key points that can be applied in a primary care consultation.

Terminology
Under ICS/IUGA terminology, urinary incontinence is the complaint of any involuntary loss of urine.
- Stress (SUI) — on effort, exertion, coughing or sneezing.
- Urgency (UUI) — accompanied or immediately preceded by a sudden compelling desire to void.
- Mixed (MUI) — a combination of stress and urgency.
- Overactive bladder (OAB) — urgency, usually with frequency and nocturia, with or without incontinence, in the absence of infection or other obvious pathology.
Initial assessment
- Classify incontinence by history (SUI, UUI/OAB, MUI) and start treatment for the predominant type.
- Assess impact on quality of life with validated questionnaires (e.g. ICIQ-SF).
- Bladder diary for at least 3 days, covering working days and days off.
- Urine dipstick to exclude infection and haematuria; send for culture if infection is suspected.
- Physical examination: abdomen, perineum, vaginal examination assessing prolapse, atrophy and pelvic floor contraction.
- Post-void residual (preferably by ultrasound) if there are voiding symptoms or recurrent infections.
- Urodynamics are not needed before conservative treatment for clear SUI or OAB.
A detailed step-by-step pathway is in Initial assessment pathway.
Conservative treatment (first line)
For all patients
- weight loss if BMI > 30 kg/m²;
- correct high or low fluid intake;
- trial of caffeine reduction in OAB;
- treat constipation, stop smoking.
By type
- SUI/MUI: supervised pelvic floor muscle training for at least 3 months, at least 8 contractions 3 times a day;
- UUI/MUI: bladder training for at least 6 weeks.
Electrical stimulation and biofeedback are not recommended routinely but may help women who can't actively contract their pelvic floor.
Drug treatment of OAB
- Offered when bladder training hasn't been effective enough.
- Before prescribing antimuscarinics, consider anticholinergic burden, especially in older and frail patients (risk of cognitive impairment and falls).
- β3-agonists are an alternative when antimuscarinics are contraindicated, ineffective or not tolerated.
- Post-menopausal women with vaginal atrophy and OAB: local vaginal oestrogen.
- Review effect and tolerability 4 weeks after starting or changing a drug.
Specific drugs and doses follow current clinical protocols of the Ministry of Health of Kazakhstan and local formularies.
When to refer
- visible haematuria; microscopic haematuria in women aged 50 and over;
- recurrent or persistent urinary tract infection with haematuria in women aged 40 and over;
- suspected pelvic mass;
- bladder or urethral pain; suspected fistula;
- palpable bladder after voiding, significant residual urine;
- symptomatic prolapse visible at or beyond the vaginal introitus;
- suspected neurological cause;
- previous continence surgery, radical pelvic surgery or pelvic radiotherapy;
- failure of first-line treatment; the woman wishes to consider surgery.
Invasive treatment (specialist level)
For SUI after failed conservative treatment: synthetic mid-urethral slings, colposuspension, autologous fascial slings, bulking agents. For refractory OAB: botulinum toxin A injections, percutaneous tibial nerve stimulation, sacral neuromodulation. Decisions are made by a multidisciplinary team after urodynamic assessment and an informed discussion of risks.
Documentation
Record the leading symptom, diary and questionnaire results, examination findings, options discussed, the agreed plan and the follow-up date. This makes the pathway clear for the patient and the next specialist.
Sources
- NICE guideline NG123. Urinary incontinence and pelvic organ prolapse in women: management. 2019. nice.org.uk
- EAU Guidelines on Non-neurogenic Female LUTS. uroweb.org
- AUA/SUFU Guideline on Surgical Treatment of Female Stress Urinary Incontinence (2023); Guideline on Idiopathic Overactive Bladder (2024). auanet.org
- Haylen BT, et al. An IUGA/ICS joint report on the terminology for female pelvic floor dysfunction. Neurourol Urodyn. 2010;29(1):4–20.